Classroom
Difficult Conversations
Language: English
Learning mode: Classroom
No courses available
About the course
Available in English
Introduction to Difficult Conversations
Leaders and people managers frequently encounter situations that require addressing sensitive topics such as unacceptable behavior, interpersonal conflict, or underperformance. These conversations can be challenging and, if handled poorly, may lead to disengagement, legal risk, or damaged relationships.
This practical, half-day workshop equips participants with the mindset, communication techniques, and structured tools needed to approach difficult conversations with confidence, clarity, and professionalism. The training focuses on real-world maritime scenarios and emphasizes immediate application in the workplace.
Essential Information
01
Who is it for?
Professionals in maritime organizations who are responsible for managing people and regulating behavior, such as HR professionals, crewing departments, and line managers handling performance reviews, misconduct, or harassment cases.
02
Assessment
There is no final assessment
03
Certification
MT certficate
How it works
Step 1
Identify the specific training modules for your desired role and decide if you want on-site training or a mix of digital and on-site (blended).Step 2
Once you've chosen the right course, register and pay online. You'll receive a confirmation email instantly.Step 3
After enrolling, you'll receive a separate email with detailed joining instructions for the training session.Step 4
Attend your scheduled training session and pass the required assessments to successfully achieve certification.Step 5
Upon successfully completing the course and passing the assessments, you'll receive your official certification from Maersk Training or the relevant accreditation body.
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