© Maersk Training
Twenty minutes. We’ll use the call to understand your operation, not to pitch. No follow-up unless you ask for one.
A 15-minute working guide for operators with 200 to 2,000 personnel. Five decisions, one quick audit, no contracts.
Five questions. Five minutes. A real number you can take into your next leadership meeting.
Take the audit →If two of these are true, this is the most useful thirty minutes you’ll read this quarter.
Too big for spreadsheets. Too small for the global enterprise contract.
Across multiple sites and vendors. Drowning in bookings, not building strategy.
Because the data lived in four places, and three of them were Excel.
Visible costs are easy. Vendor fees, course fees, travel, the salary of whoever runs training. Invisible costs move the number. They live in time, not invoices.
One course takes 30 to 90 minutes once you’ve sourced the vendor, checked prerequisites, booked travel, raised the PO and chased the confirmation. Multiply by your annual booking volume.
A certificate that lapses unnoticed costs a personnel day at best, a vessel day at worst. Most operators discover failures at crew change.
Every audit pulls data from three or four systems, reconciled by hand. Two to three director days per audit is typical.
Every vendor is a separate PO, invoice cycle, negotiation and compliance check. Forty vendors is forty relationships.
Cancellations, no-shows, off-cycle rebookings, crew-swap reschedules. All normal. Each one costs coordinator time, often a vendor cancellation fee, sometimes a last-minute booking premium.
“The gap between what an operator thinks they spend on training and what it actually costs is almost always between 30 and 60 percent. The hidden costs sit in time, not in invoices.”
Hand over the parts that scale badly internally. Keep the parts that need your knowledge and your relationships.
Everything in-house. Spreadsheets, email, manual chasing.
A platform automates the bookings and the certificate tracking.
A partner handles vendor coordination, bookings, and invoicing for you.
A partner owns the entire training and competence function.
Wrong-sized solutions either cost too much or leave value on the table.
What it looks like: one smart, competent person runs training across multiple sites, sometimes part-time. The admin is now bigger than their job.
Best entry point: a booking and certificate management portal with compliance dashboards. Free at the booking level.
What it looks like: two or three regional offices. An HR system that nobody fully trusts for training data. Audits that turn into archaeology.
Best entry point: a tiered managed service with a local partner on the ground, API integration, and a per-person monthly invoice scaled to your operation.
What it looks like: you’re already having this conversation at enterprise scale. This guide isn’t for you. The enterprise sales team is.
Best entry point: full enterprise managed solution, dedicated account team, multi-year partnership.
Answer five questions about how your team handles training today. We’ll show you your annual hidden cost and the entry point that fits.
Total workforce with mandatory training requirements. A rough number is fine.
Roughly. Include open-enrolment seats, in-house courses, and refresher training.
From request through to confirmed seat. Include sourcing, prerequisites, travel, PO and chasing.
External providers you process invoices from. Count regional vendors as separate entities.
For example, into HR (Workday, SAP SuccessFactors) or an LMS.
This is the cost that almost certainly does not appear on your training line in finance. It lives in coordinator hours, vendor overhead, and audit preparation.
The quick audit gives you a ballpark. The full Total Cost of Training calculator gives you the number you can take to your board: eleven cost components, benchmarked against your sector, with a clear view of what a managed service frees up.
Tell us where to send the link. It lands in your inbox straight away.
We have run safety and competence training for high-risk industries for over 50 years. Our Training Management Services take the admin, vendor coordination, bookings, compliance and travel off your team, so your people focus on competence and compliance, not paperwork. One partner, one invoice, vendor-neutral access to a global network, and training delivered closer to home.
Explore Managed Services →Sign up and we'll email you a link to the full Total Cost of Training calculator. It builds your real number from eleven cost components and gives you a branded PDF report you can take to your leadership.