Onshore reception after an offshore evacuation
When an incident occurs offshore, emergency response is about more than getting people safely ashore. It is also about what awaits them when they arrive. In this film, we explain how our crisis management team in Norway runs the onshore reception response.
When an evacuation starts, the team activates the onshore reception response and sets up a SEP (Senter for Evakuerte og Pårørende), a centre for evacuees and their next of kin. Emergency response staff then take on roles and functions based on what the situation needs. Everyone in the film is part of the team that would be there to receive you.
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Navigating you safely through every crisis
In the dynamic and ever-changing world of maritime and offshore operations, unexpected challenges are a given. From unpredictable weather to shifting geopolitical landscapes and growing cybersecurity risks, the industry is constantly evolving. At Maersk Training, we understand these complexities and are here to help. That’s why we offer our 24/7 Crisis Management Service—always ready to support you through the toughest situations, whenever they arise.
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Operational Readiness – ECC Operations 24/7
The Maersk Training Emergency Control Centre (ECC) is a dedicated facility offering 24/7 crisis management support, specifically designed for high-stakes industries like oil and gas. Staffed by experienced crisis managers and support personnel, the ECC provides real-time response and coordination during emergencies, ensuring swift action and effective communication. This centre allows companies to access immediate guidance, scenario-based drills, and full operational support, tailored to the specific challenges and protocols of each client. Through the ECC, we helps companies prepare, respond, and recover, minimising impact and maintaining safety standards at all times.
How we can help
Strengthening businesses with forward thinking crisis solutions
Our service goes beyond just reacting to challenges—it’s a proactive solution designed to strengthen your operations. By combining advanced technology with the deep expertise of our seasoned team, we monitor, assess, and respond to potential threats and crises of any scale. With state-of-the-art systems and a global network of specialists, we ensure swift, informed responses, making data-driven decisions tailored to your specific situation.
Investing in resilience through continuous improvement
Our service goes beyond crisis management—it reflects our dedication to continuous improvement and growth. We see every challenge as a learning opportunity, and our post-crisis analysis is designed to uncover valuable insights from each event. With our 24/7 Crisis Management Service, you’re not just securing peace of mind—you’re investing in the safety, efficiency, and long-term resilience of your operations, people, and assets.
Benefits
Reduce downtime
Minimise disruptions and ensure that your operations get back on track swiftly.
Enhance safety
Our proactive approach ensures the safety and well-being of your crew and assets.
Stay compliant
Our service ensures that your operations remain compliant with international maritime regulations.
Build confidence
Equip your team with the knowledge and resources to handle any crisis, boosting their morale and confidence.
Key features
Management and updates
Easily craft, oversee, and revise your emergency and crisis plans.
Communication suite
A vast notification system that integrates emails, SMS, and voice channels, ensuring both internal and external communication.
Incident checklists
Role-specific guidelines for various crisis types to ensure standardisation in response.
Activity log
A detailed chronological log that captures all incident-related actions.
Task handling
Efficient delegation and management of responsibilities during a crisis.
Real-time analysis
Construct up-to-the-minute situational visuals to gain a better understanding of ongoing crises.
Casualty care
Tools dedicated to managing casualties and communicating with their families.
Media interface
A comprehensive system to address media inquiries and send out press releases.
Reporting
Generate customisable reports for post-crisis evaluations and audits.
Modern crisis management needs
In today's digital age, the demand for immediate, accurate, and relevant information has never been higher. Traditional tools like spreadsheets, telephone trees, and flipcharts no longer suffice in this hyper-connected world.
CIM – your crisis software solution
CIM is an all-encompassing Crisis Management software tailored to meet the challenges of modern-day emergencies. With CIM, organisations can not only respond to crises more efficiently but also learn and adapt from every incident.
Be prepared 24/7 – strengthen your crisis management now
Get in touch with our experienced team today to ensure your operations are always ready for any challenge. Let us help you stay secure with real-time monitoring, expert crisis management, and post-crisis analysis.