Crew Resource Management

We believe that all engaged and proper trained crew can stop the next accident and improve Your chance for success. In Maersk Training we have 30 years of experience in training industry crews in their ability to cooperate in challenging operations.

Crew Resource Management
The Basic Six – Non technical skills

Originating out of aviation crash investigation work, undertaken by amongst others NASA in the 1970s and 80s, Human Factors evolved within the High Reliability sphere of industries to become more refined to those cognitive, social and interpersonal skills that underpinned safe and efficient teams. These became known as Crew Resource Management and the multitude of Human Factors touch points was reduced to the most significant 6 elements (See below)

The objective of Human Factors is to optimize efficiency and safety, by considering how to leverage the team to improve the integration of people, equipment and processes.

An ignorance of Human Factors & CRM results in suboptimal performance and fails to tackle the largest contributory cause of incidents in High Reliability Organisations.

CRM & HF training at Maersk Training is founded in the precepts that:

  • Technical Skills and Non-Technical Skills, in an operational context, are supporting each other and can be equally important.
  • There is nothing wrong with the individual person involved in a “Human Error”, but it’s the interaction between the human and the environment designed around the person that causes the error. Blame culture will drown the truth.
  • Our ability to use the CRM principles depends highly on our Non-Technical team competences.
  • At Maersk Training we based our CRM training on the “Basic 6”.

Download Crew Resource Management brochure

Crew Resource Management inspiration

A great book about the basic non-technical skills. Explains why the basic non-technical skills are important for safe and efficient performance in a range of high risk work settings.

Is your crew inspired to work safe & efficient?

Click on the video below and learn from David Lobdell how BP aspire to work safer and more efficient.

A New Safety Discussion on Fatality and Serious Event Reduction