Integrated Operations Concept – Integration is key!
In Maersk Training we aim at insuring full integration between technical competences, full functional crew/team and strong leadership. The technical/non-technical skills imbalance is particularly pronounced within High Reliability Industries, where the consequences of things going wrong are far greater and often more costly for both humans and the environment. Traditionally, supervisors, managers and leaders have quite rightly been selected on the basis of their technical knowledge, leaving their non-technical development underinvested in. The result of this lack of dual-tracked development is less effective supervision, underperforming management and a failure to understand how to get the best out of and how to effectively develop the team.
Aside from the supervisory skills gap that potentially emerges, it is also vital to acknowledge that humans can only keep focus for limited periods, our memory capacity is finite, we often overlook critical information when making decisions and we are all affected by biases that make our judgement less effective than we think it is. Individuals and teams need to be aware of their individual and collective limitations and supervisors need to adjust their approach to take account of these Human Factors in order to deliver enhanced performance.
In challenging and highly competitive market conditions, the ability to realise the true performance potential of the team is what will deliver real competitive advantage. But without the right leadership, communication, team building and motivational tools at hand, operational leaders are often unable to draw the very best out of the team. Maersk Trainings Integrated Operations Concept will improve safety and operationel performance – from Engineroom to Boardroom.
We differentiate our interactions between:
Focus on building competency, increasing skills, knowledge and behaviour.
Technical and non technical competency test
On- and offshore support to improve safety
and operational performance.
We focus on operational compentency enhancement through 3 elements
Focus on building competency, increasing skills, knowledge and behaviour
Technical and Non-technical competency test and assurance
On- and offshore suport to improve safety and operational performance