Front Line Leadership Development

Front line leaders are often overlooked when investing in leadership and operational optimization. The training will introduce basic leadership skills and increase focus on cross functional awareness.


Maersk Training has more than 25 years of experience developing Front Line Leaders in our core industries. For us Front Line Leaders are key in ensuring safe & efficient direction in frontline operations. Front Line Leaders execute HQ ambitions by engaging people.

The Target Group

“Front Line Leaders” cover Front Line Leaders and Supervisors (Formal as well as Informal) that lead teams or tasks on a daily basis. Front Line Leaders are delivering results with/through others to get the daily tasks and operation running in a safe and efficient way. Typically Front Line Leaders span over following levels: Leading others, Leading Leaders (and maybe new Functional Leaders).

The programme

The programme is a 4 day face-to-face workshop. Focus areas are; Understanding the essence of the role & core responsibilities of being a Front Line Leader, The element of ensuring Engagement of own employees and team.

In order to stretch the learning and give room for reflection and maximize learning/development we have added a pre and a post element that adds much value to the leader/participant.

The central element in any leadership is to engage the people, the team, the organization and create a meaningfull sense of drive and belonging. If you as a leader can engage your people they will help drive and deliver on strategic ambitions.

Examples of Front Line Leader positions

  • Oil & Gas Industry: Assistant Drillers, Drilling Fluid Operators, Drillers, Tool Pushers, Deck Foremen, Crane Operators, DP Officers, Safety Officers, Camp Boss, Team Leads, Section Leads, Foremen, Production Supervisors, Control Room Operators & new leaders onshore.
  • Maritime Industry: Bridge Officers, Engine Room Officers (all ranks), Deck Foremen etc. & new leaders from onshore organization
  • Ports & Logistics Industry: Quay Supervisors, Yard Supervisors, Gate Supervisors, Foremen, Shift Leads, Planners  & new leaders.
  • Wind Industry: Lead Technicians, Installation Leads, Site Managers, New Project Managers, Line Managers  & new leaders onshore.

Core Topics include:

Goal Setting, Instruction, Feedback, Progress Monitoring and Feedback, Difficult Conversations and light Conflict Interventions, Team Leadership, Development of employees and own team and self reflection around the leadership role and where to enforce and develop own leadership style to support corporate business ambitions as well as personal career aspirations. Understanding own context: The internal organization, External stakeholders, Industry Context and How your leadership fits into the overall business and strategic direction of your company.

Key benefits from Front Line Leadership Development

Knowing how to actively engage people, teams and organizations around you.

Understand the non-technical element of leading people & teams.

Solid insight into tools needed to drive results in front line operations.

Understand own leader role and important connection to corporate strategy.

Understand own strength and weakness and how to get the best out of both.

Understand performance and motivation drivers of individuals and teams.

Understand importance of relations management with internal organization and external parties.

Understand how to align and contribute across
functions to deliver better value for clients.