Unconscious Bias & Decision Making

The purpose of this course is to enable the participants with the ability to mitigate negative impact of their human limitations also known as unconscious bias and enable them to make better/deliberate “unbiased” decisions. The aim is therefore to make you more aware of what unconscious biases are, where they come from, and how they affect our everyday life.


Did you know that during your day, while you think you are being deliberate, rational, and thoughtful, your conscious thinking is actually a very small part of what drives your actions and judgements?

No matter how well-meaning we are, we are all affected by biases. It's our brains' way of making sense of the flood of information that is coming at us constantly.

People can be biased about just about anything, things like gender, skin color, or age, but also things like communication style or how and why we make decisions. Unconscious bias is not intentional— it's part of the lens through which we see the world, and in order to make the best decisions and choices, we need to train ourselves to reflect on our biases and the decisions we make.

The course is aimed at everyone who is curious at the biases within others, and ourselves, and who wish to be able to mitigate these biases when interacting with people and when making decisions.

The course will benefit everyone, and will include topics relevant for personnel managers, HR and others in the fields of leadership and development.

  • Introduction to human bias – The biased brain.
  • How biases are formed.
  • Heuristics and biases.
  • Socialization and unconscious biases.
  • Trust and unconscious biases.
  • Business impact of biases, including recruitment, diversity and inclusion.
  • Assumptions and micro behaviors.
  • In-groups and out-groups.
  • The value of questions and seeking inputs.
  • Personal plan (what will I do different tomorrow)

Upon completion of the course, the participant will:

  • Be familiar with common biases in our everyday life.
  • Recognize how biases can impact business and our everyday decisions.
  • Understand and recognize our biases towards people, including in-groups and out-groups.
  • Understand the value of including different perspectives when making decisions.
  • Have a greater understanding of their own unconscious bias, and how that might affect their decisions.
  • Be able to mitigate their own unconscious biases more actively, through their acknowledgement of biases.

The content is delivered in an interactive style, where the theory of the human brain and biases, are combined with practical case studies, group work and inclusion of own relevant stories and scenarios from the participants life.

The participants will be guided through the introduction to unconscious bias and into the basic processes of how our brain makes decisions. Specific cases and examples from the audience will be included, while an emphasis will be put on diversity, inclusion in regards to everyday life and recruitment of employees.