Are you our new Customer Service Executive

We Offer

As our new Customer Service Executive, you support with our delivery of courses (Both In-House and Virtual) and Coordinate with the various stakeholders and approval entities that all the trainings are delivered as per their standard

Key responsibilities

You will be directly reporting to the Head of Global onboard Training and generally execute the below tasks.

  • Assist in management of courses and vendors
  • Coordinate with Commercial and Operation team in ensuring the end-to-end Training process completion.
  • Management support and ad-hoc tasks
  • Support with the Third-Party Courses/Trainings including Travel
  • Support with various training reports and certifications.
  • Coordination with clients on routine training requirement and feedback.

We are looking for

We are looking for a person with minimum education qualification. You may be newly educated but professional experience will be an advantage especially within the Customer Service domain. The key point is that you are highly motivated to ensure all ongoing projects/trainings are managed in an efficient manner. We anticipate that you have an appropriate level of hands-on experience and generally possess the following qualifications/qualities:

  • Support services background or other
  • Excellent Communication
  • Minimum Educational Qualification- Graduate
  • Preferred- 4-year experience in Administration/Customer Service Department
  • Detailed Oriented
  • Going beyond requirement, proactive
  • Fluent in Microsoft Office (Word, PowerPoint and Excel)

For further information, please contact: Renu Philips via renu.philips@maersktraining.com