Training beyond the textbook
The Group Core Values were the founding principle for Maersk Training, established in the 1970s to provide greater safety and security for offshore workers. Nearly 40 years later, the Values are driving business at a new training centre.
When offshore workers turn a corner in Maersk Training’s new Houston facility, they are reminded of what keeps them safe on their rigs – Constant Care and Humbleness.
These are two of the five Maersk Group Core Values, which guide the behaviour of employees and outline how it does business, and are detailed on the walls of this state-of-the-art facility, where advanced simulators allow oil and gas companies to test operations in a life-like but safe environment.
“It’s about when you give your word. You only have to disappoint a customer once and they never believe you again,” says Maersk Training CEO Claus Bihl. “Our partners all have the same opinion of what the Maersk name means, high quality, and they never question it. It’s extremely important that we maintain that.”
The Values are not only integral to safe and efficient operations, but also Maersk Training’s quest for new business as it hosts ever more employees of other companies that trust it to give their staff the necessary skills. BP, Transocean and Seadrill are just some of the external companies that Maersk Training has signed new contracts with in 2015. And its extensive work with Maersk Drilling has helped provide the skills and experience needed to ensure a fleet of advanced new rigs and drillships is operating safely and efficiently.
“We would not want to do any business without the Values. They’re part of how we do business. It’s our culture,” Bihl says.